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Multiple Choice

Which of the following is NOT a societal cost of error related to testing delays?

Delays in testing create several downstream harms that count as societal costs: they can slow or prevent timely treatment, allowing disease to progress and potentially require more intensive or prolonged care; they tie up hospital beds and resources, causing discharge delays that ripple through the care system and raise overall costs; and they increase the risk of hospital-acquired infections due to extended stays, adding morbidity and expense. Increased patient satisfaction, however, is not a societal cost arising from testing delays. It’s a measure of the patient experience, and delays in testing typically reduce satisfaction rather than raise it, so it does not represent a cost borne by society from the error.

Delays in testing create several downstream harms that count as societal costs: they can slow or prevent timely treatment, allowing disease to progress and potentially require more intensive or prolonged care; they tie up hospital beds and resources, causing discharge delays that ripple through the care system and raise overall costs; and they increase the risk of hospital-acquired infections due to extended stays, adding morbidity and expense. Increased patient satisfaction, however, is not a societal cost arising from testing delays. It’s a measure of the patient experience, and delays in testing typically reduce satisfaction rather than raise it, so it does not represent a cost borne by society from the error.